Tuesday 28 July 2015

Adobe / ColdFusion: sh!thouse work ethic from CF Team members again

Adobe have been really pretty good with patches for CF10 and 11 this year, they're released a number of patches, and I have no idea how many issues have been dealt with, but it seems like quite a few. Perhaps someone can dig the numbers up. And people like Anit and Elishia (admittedly: more Anit) do a good job at being responsive to client comms via Twitter, blogs, forums and now Slack.

However this hides a general attitude of lazy-arse-ness that infects the ColdFusion Team as an entity, and it's just not on.

The most recent episode of this is around this issue:

CFHTTP does not work with SNI enabled SSL (3598342)

Problem Description:
We are trying to connect via CFHTTP over SSL to a Windows 2012 IIS 8 server that has SSL installed and Server Name Indication (SNI) is enabled. http://en.wikipedia.org/wiki/Server_Name_Indication

Java 1.7 is supposed to work with SNI. ColdFusion's CFHTTP tag needs to be updated to handle SNI. SNI is an extension of the TLS protocol. Microsoft made this feature available in IIS 8 and as as more of these servers are setup ColdFusion will need to connect to them and will run into this issue.

ColdFusion 10 and ColdFusion 9 should be updated for the Server Name Indication (SNI) feature.

Steps to Reproduce:
Setup a Windows 2012 IIS 8 server and enable SNI for SSL. CFHTTP will not connect to it with SNI enabled.
This was raised in 2013. Note: this was back when ColdFusion 9 was still a supported ColdFusion version.

Last month (June 2015, one month shy of two years after the ticket was raised), Rupesh had this to say:
The SNI support has been added in ColdFusion 11. The change required for supporting this is quite big and therefore it can't be backported to ColdFusion 10.
Not f**in' good enough, sunshine. This issue was raised on ColdFusion 10, and it's impacting people using ColdFusion 10. You've had two years to get your sh!t together and conduct yourself like a professional team and get this issue sorted out on what's supposed to be a currently-supported version of ColdFusion. This means you need to fix broken sh!t.

You guys always seem to conveniently forget that your clients have paid for this software, and part of that - not-inconsequential - price tag is for the product to be supported for a number of years after purchase. In the case of ColdFusion 10, this is until June 2017. Another two years yet. We're already paid for you to fix this.

This attitude that the ColdFusion Team continues to let itself down with of variations of "we can't be arsed doing this" needs to stop. Treat yourselves and your paying clients with respect.

I invite my CFML-community readers to indicate any disapproval they might have with the ColdFusion Team in this regard by commenting on the ticket concerned, and on social media too. Once I put the Twitter message about this article out, I'll embed a link to it back here too.

Right. Back to watching telly.