If you read my blog article this morning "ColdFusion Team: further erosion of trust", you should re-read as I have updated it.
Rupesh maintains - and has offered evidence - that the ticket was reopened ages ago. Here's the audit trail he provided:
The key bit here is the bottom entry which show the ticket being reopened.
On the public-facing UI did not reflect that when I commented yesterday. It's as simple as that.
However Rupesh has provided this evidence, and whilst it doesn't match what I saw, he genuinely seems to be maintaining this is the true status.
So, faced with Rupesh and his log, and me and just my witterings on, you should draw your own conclusions as to what reality is here.
I'm not going to take the previous article down (I mention this solely because he has suggested I should) because I stand by what I say, and it continues to be my interpretation of the situation.
However I am not going to suggest Rupesh is posting that log in anything other than good faith, and this all just makes things seem a bit odd.
I'll leave it to you to decide WTF is going on here. But you should apply Occam's Razor to all this, and - TBH - it falls in favour of Rupesh. I'm not gonna ignore that.
Specifically to Rupesh: if you're not just being dodgy, then I apologise for thinking that you are, and drawing everyone's attention to this. However it would be disingenuous of me to suggest I don't still think you're dodgy. Sorry, but... well... there you go, I'm not going to lie about it.